AI Voice Agents

Modern AI voice synthesis has reached near-human quality. Our voice agents use advanced neural text-to-speech with natural prosody, emotion, and intonation. Most callers cannot distinguish them from human agents. We can also create custom voice clones that match your brand identity perfectly.

Yes. Our speech recognition is trained on diverse accents and dialects, achieving 95%+ accuracy across various English accents and 50+ languages. Advanced noise cancellation handles background noise, multiple speakers, and challenging acoustic environments effectively.

Voice agents recognize their limitations and seamlessly transfer to human agents when needed. They provide full conversation context and sentiment analysis to the human agent, ensuring smooth handoffs. You define escalation rules based on complexity, sentiment, or specific keywords.

Simple appointment scheduling or FAQ systems can be deployed in 3-4 weeks. Complex multi-use-case voice agents with extensive integrations typically take 6-10 weeks. We start with a pilot to test with real calls before full deployment.

Yes. We ensure compliance with call recording laws (two-party consent where required), TCPA regulations, HIPAA for healthcare, and PCI-DSS for payment handling. Voice agents announce recording, obtain consent, and maintain comprehensive audit logs.

Voice AI typically costs 80-90% less than human agents while handling unlimited concurrent calls 24/7. ROI is usually achieved within 3-6 months. The AI handles routine calls while humans focus on complex issues requiring empathy and creativity.